Check out our amazing Reviews / Ratings. Our ratings & reviews are sure to give you the confidence Preferred Carpet Care is the right choice for your carpet and upholstery cleaning needs! Our ratings & reviews are an example of the service you can expect. Our reputation is what has allowed us to thrive in the Seattle area! We have the experience, knowledge and equipment to handle nearly any situation!

See our reviews listed on Angie’s List

Consecutive Super Service Award Winner (2013, 2014, 2015, 2016):
A Super Service Award is given to providers who have achieved and maintained superior service rating on Angie’s List and is only given to Angie’s List Top 5%

2017 Best of HomeAdvisor Award. This award honors top-notch
professionals who provide extraordinary quality, service and value


Read what our customers say:

Dean S.

Woodinville, WA

The BEST Carpet Cleaning Service We Have Ever Used

Great Experience. The carpets look like new. In fact this is the best carpet cleaning service we have ever used

Dylan F.

Everett, Wa

Removed pet stains I thought would never be able to be cleaned

Carpet throughout our house looks and smells great, Did an amazing job. We plan to only use them for our carpet cleaning in the future… goes the extra mile their pricing can’t be beat!

Karen K.

Kirkland, Wa

Cleaned spots up other cleaners couldn’t get up

Fantastic job cleaning the carpets very thorough! Even moved the furniture to get underneath. Was wonderful with my somewhat scared cat, too.

Mary Lee & Jeff Shaffer

Realtor Bellevue, Wa

The BEST we have seen in over 24 years

We have worked with Kevin Thompson of Preferred Carpet Care for many years and we can always count on him to provide exceptional carpet cleaning for our clients. Kevin has been able to restore carpets that our sellers thought would have to be replace, saving our clients thousands of dollars. We work with him exclusively as our carpet care professional and recommend him to all of our clients and agents we work with. He is the best we have seen in over 24 years of real estate experience and he will take great care of you and your clients. It is truly a pleasure to work with someone who is so professional and really care about his works and the results he provides for his clients

Jon O.

Sammamish, WA

Hands-Down my best experience with a carpet cleaner ever!

I’ve used a variety of carpet cleaners over the years and have had a variety of results. From satisfactory to not so much. Hands-down, Preferred Carpet has been my best experience ever. I selected them based on the description they provided – “The most thorough carpet cleaner ever”, and like the fact that Kevin Thompson, the owner, said he does all his own cleaning so customers don’t have to worry about inexperienced employees being sent out to clean. My experience was that this was not just hype. Unlike some other cleaners I’ve had in the past whose objective seemed to be how quickly they could get through the house, Kevin seemed to take the necessary time and attention to detail to get things done right. I have multiple pets and it was a longer than normal time since I last had the carpet cleaned, so I’m sure this was not the easiest job every. I was very pleased with everything, and won’t hesitate to use them again. I give them highest marks.

John C.

Seattle, Wa

Now my carpet doesn’t smell like cat pee!

Fantastic! Very thorough cleaning! Moved furniture that he could and cleaned around it, put it back with placers under the legs so as to not hurt the carpet. Very courteous, very responsive to my phone calls and requests. Will use him again next time for sure.

Glynis W.

Bellevue, Wa

Revived our 18 year old carpet and brought it back to life!

Kevin did an awesome job ! IT LOOKED LIKE ALMOST NEW ONCE HE WAS DONE. A variety of difficult stains were removed including pet stains

Ericka C.

Household Manager water front property Bellevue, Wa

They always do a very thorough and excellent job

I have been using Preferred Carpet Care for years.  They are very cautious and respectful of the home and furnishings going the extra step by using corner protectors to protect our furniture and walls from damage.  On several occasions they have gotten out problematic stains we thought would never come out.  I highly recommend Preferred Carpet Care for all your carpet cleaning needs.

Richard B.

Bothell, Wa

Simply the BEST carpet cleaning job I have every had!

My carpet transformed from old to like new. Kevin from Preferred Carpet Care was prompt, professional and courteous and the cost was reasonable without any hidden costs. He was very cautious and respectful of my home and furnishings and to my surprise even got a stain out that a previous carpet cleaner said was permanent. I highly recommend this company.

Sandy P.

North Seattle

I never think twice about referring Preferred Carpet Care.

It is without reservation that I can speak about Preferred Carpet Care. We have used Preferred Carpet Care for 10 plus years and have always been pleased with not only with service but with the quality of the cleaning job.

Alecksandra K.

Bellevue, Wa

Fantastic Experience

We have hired Preferred Carpet Care to come clean our carpets several times now and are always impressed by their professionalism, quality, and affordable price. There is always extra care in the cleaning performed because the owner performs the service (vs. a random employee). They spend the necessary time to get the job done right. They are prompt and work with your schedule.

Janet F.

Arlington, Wa

Made the carpets look better than we thought possible

Preferred Carpet Care spends all the time necessary to get the job done right. He is prompt and works with your schedule

John L.

Bothell, Wa

Great Service! Trustworthy!

Let Preferred Carpet Care have the key, put the check on the kitchen bench and I came back to a carpet that looked brand spanking new! it looked so fresh I felt like throwing a bag of gummi bears on the carpets, and eat them all up

Kelly T.

Snohomish, Wa

Got my cream colored 10 year old carpets to look like new!

Kevin is the greatest!! He is very nice, easy to talk to and professional!!… I can’t believe how clean my carpets are. I have had various company’s over the ears come and clean my carpets but none of them can compare to the excellent job that Preferred Carpet did. Thanks!

Carol H.

Woodinville, Wa

All the spots are gone and the carpet looks amazing!!

My carpet transformed from old to like new. Kevin from Preferred Carpet Care was prompt, professional and courteous and the cost was reasonable without any hidden costs. He was very cautious and respectful of my home and furnishings and to my surprise even got a stain out that a previous carpet cleaner said was permanent. I highly recommend this company.

Rick P.

Everett, Wa

Great Job… even got out things I thought were stained forever

Kevin did a great job… showed up on time, did a fantastic job, protected our furniture and other items from the damp carpet, did the job at the price he quoted, and was very professional throughout the entire process. I would highly recommend him to anyone needing a great carpet cleaning.

Rebekah N.

Kenmore, Wa

The Carpet Looks New. No kidding! It looks fabulous now.

The carpet in our living area and hallway was in very bad shape. One person recommend we should just retire it and replace it. Not wanting to go that route, I called Preferred Carpet. I explained our carpet situation over the phone to Kevin. He reassured me he has had a lot of experience and success getting out difficult stains and would be open to coming to check it out. We made an appointment for him to see what could be done, if anything. Let me tell you what was done, the carpet looks new. No kidding! It looks fabulous now. I appreciate the knowledge and workmanship you get with Preferred Carpet Care.

Elizabeth R

Seattle, Wa

Does the best work of any carpet cleaner I have ever hired.

I have recommended him to several friends who have had the same positive experiences.

Robert J.

Seattle, Wa

Amazing… The best cleaning, service and professionalism I have ever experienced

Cecilia L..

Issaquah, Wa

3rd or 4th time cleaned our carpets, always an awesome job.

Just when I think there’s no hope for the carpet in our house, he makes them look almost like new. He also cleaned a couch for us that our dog had gotten dirty and he made that look like it did when we first bought it. In addition to the quality work Kevin does– each and every time he comes out– he is a genuinely nice person and a REAL pleasure to do business with. He’s responsive and flexible, and he truly cares about his customers and their satisfaction with the finished product. I would highly recommend Kevin and Preferred Carpet Care for any carpet or upholstery cleaning job. He’s stellar and you won’t be disappointed. In fact, you’ll be amazed!

Sue L.

Lynnwood, Wa

Preferred Carpet Care is the Best!

I bought a condo on a short sale and the carpet was completely destroyed: spills, pet urine, you imagine it, it was there on the carpet, they simply worked magic, prompt, worked tirelessly, extremely fair pricing and was able to do the job without a lot of advance notice. A total pro! This is one gentleman who will not regret bringing into your home!

Linda Love

Kent, Wa

Amazed how great our carpet came out they look like brand new

Also the fresh clean smell that was left behind was very pleasant, unlike some other carpet cleaners that leave a heavy chemical smell in the air.  I was also impressed by Preferred Carpets Care’s thorough cleaning procedure.   I would without hesitation recommend Preferred Carpet Care service to anyone who demands quality and only the best!
Review Links:

Our reviews listed on Angie’s List

Our reviews listed on HomeAdvisor

Our reviews listed on Google



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